Install Sophos SSL VPN Client (Windows)

In this guide, we will show you how to download and install the SSL VPN Client from the User Portal of your Sophos Firewall.

Info: These instructions were created for a Sophos Firewall with the SFOS operating system. There are also instructions for setting up SSLVPN for macOS or iOS.

Topics

Install SSL VPN Client

1. log in to Sophos

Use your browser to go to the URL of the user portal of your Sophos. Then log in to VPN Portal with your username and password.

Sophos Firewall v20 VPN Portal Login Screen

Note: If a message appears in your browser that the connection is not trusted, it is because no SSL certificate has been issued for the firewall. Therefore, look for the option to access the page anyway (varies depending on the browser).

2. download Sophos SSL VPN Client

Change in the navigation to VPN. Then click on Download-Link and download the software and then the SSL VPN config.

Sophos Firewall VPN Portal - Client and Config Download — Sophos Firewall VPN Portal – Client and Config Download

The Sophos Connect Client can also be downloaded directly from the Sophos website: Download Sophos Connect Client.

The Sophos Connect Client does not have an automatic update function and must therefore be manually updated to the latest version by reinstalling it.

3. install Sophos SSL VPN client

Run the setup and follow the steps of the wizard.

Install Sophos Connect SSL VPN Client on Windows — Sophos Connect Client Setup

Note: If you are asked to install a network adapter during the installation, you can simply confirm this.

4. Set up Sophos Connect – SSL VPN client

After installing the client, the Sophos Connect icon appears in the bottom right-hand corner of the taskbar. Click on it to open the Sophos Connect client. You can then import the SSL VPN that you have also downloaded.

Import Sophos Connect Client SSL VPN configuration — Sophos Connect Clinet without config

Import Sophos Connect SSL VPN client config on Windows — Import Sophos Connect Client SSL VPN config

Logging on to the Sophos SSL VPN client on Windows — Sophos Connect Client with config

5. check VPN connection

Click on the blue Connect button. Then enter your username and password and confirm with ok.

FAQ

Which operating systems is the Sophos Connect Client compatible with?

The Sophos Connect Client supports IPsec and SSL VPN on Windows (x86) with Windows 10 and 11. macOS (x86) only supports IPsec connections. macOS (ARM), Windows (ARM), Android and iOS are not directly supported. Source: Sophos Connect Client Platform Compatibility

Is macOS supported for SSL VPN?

No, SSL VPN is not supported on macOS. It is recommended to use the OpenVPN Connect Client.

Can the Sophos Connect Client be used on mobile platforms?

No, the client does not support mobile platforms(Android and iOS) for IPsec or SSL VPN. It is recommended to use third-party clients.

Does the Sophos Connect Client support Windows (ARM)?

OpenVPN Windows ARM Version for Sophos SSLVPN

No, Windows (ARM) is not supported. We recommend the OpenVPN software here.

Can I use the Sophos Connect Client with older versions of Windows?

No, the client only supports Windows 10 and 11 or higher on x86 systems.